#058: Adjust & Adapt

Kids need help to adjust and adapt, too! Sure, kids are resilient, but they can easily get stuck when things don't go perfectly well. Rae and Francie talk about how parents can lead the charge on how to keep calm and adapt to most any situation. 

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#035: Customer Service Rules

What do you do when your shopping or travel experience is less than ideal?  Do you dread having to return something?   Francie and Rae share some stories of retail returns gone awry as well as some awesome customer service experiences, and what they would do differently next time.   

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